Refund policy

Returns & Refunds Policy

We want you to be confident with your purchase. If for any reason you’re not satisfied, we’re here to help.

Returns

• Returns must be requested within 14 days of receiving your order.

• Items must be unused, unworn, unwashed, and in original packaging.

• For hygiene and safety reasons, opened supplements cannot be returned unless the item is faulty or incorrect.

Return Shipping

• Customers are responsible for all return shipping costs, unless the item is faulty or we have sent the wrong product.

• We recommend using a tracked shipping service, as we are not responsible for lost or delayed return parcels.

Refunds

• Once your return is received and inspected, you will be notified of the approval or rejection of your refund.

• Approved refunds will be processed back to your original payment method within 3–5 business days.

• Original shipping fees are non-refundable.

Faulty or Incorrect Items

• If you receive a faulty, damaged, or incorrect item, please contact us within 48 hours of delivery with photos.

• In these cases, we will cover the return shipping and arrange a replacement or refund.

Exchanges

• We do not offer direct exchanges. If you require a different item or size, please return your original purchase and place a new order.

Sale Items & Gift Cards

• Sale items are final sale and cannot be returned or refunded.

• Gift cards are non-refundable and cannot be returned or exchanged.